Here's the regional giant's take on the Water Bill problem. $18,000? For real? How the hell does that happen.
I've got a few questions about all of this, but here's one of them.
Is the city required to underestimate usage if people aren't providing usage? Seems like people would have been more likely to remember to call in their numbers if they were presented with higher than typical bills, or at least an amount that fell in the same neighborhood as a bill that wasn't estimated.
I suppose it's a moot question now.
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